Cookie Policy

What is a cookie?

A cookie is a text file containing a small amount of information that is downloaded onto your device when you visit certain websites, and allows a website to recognise a user's device. Cookies are used to help users navigate websites more efficiently, to remember user preferences, to and generally improve the user experience, as well as to provide information to the owners of the website. They can also help to ensure that adverts that you see online are more relevant to you and your interests.

Most browsers accept cookies automatically. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain services may not work correctly, or as fast, or at all if you set your browser not to accept cookies.

When you visit the Site, we may automatically collect non-personal information about you, such as the type of Internet browser you use, the website from which you have come to the Site and your IP address (the unique address which identifies your computer on the Internet) which is automatically recognised by our web server. The collection of this information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Site. 

You cannot be identified from the information collected in this way on its own and it is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use and to improve the Site. 

If you are required to log into the Site, the Site will also use a session token and a security token to allow you to access the secure areas of the Site. These cookies are classified as strictly necessary and are essential in order to enable you to move around the secure area and use its features.

The Site may also use cookies that allow the Site to remember the choices you make and provide enhanced, more personal features, such as remembering changes you have made to text size.

What types of cookies are used on the Site?

  1. Performance cookies – e.g. Google analytics

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

  1. Functionality cookies – e.g. Font size

These cookies allow a website to remember choices you make and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

By using the Site, you agree that we can place these types of cookies on your device.

How do I restrict or delete cookies?

Some of the cookies we use are essential for parts of the Site to operate and have already been set. You may delete and block all cookies from the Site, but please be aware that restricting or deleting cookies may impact on the functionality of the Site.

Your web browser may allow you to restrict or delete cookies set by the Site. The Help function within your browser should tell you how. Alternatively, you can visit www.allaboutcookies.org or www.youronlinechoices.eu which provide general information about cookies and how you can manage cookies on your device.

For a video about cookies visit: www.google.co.uk/goodtoknow/data-on-the-web/cookies

You can find information about Google Analytics cookies at: www.google.com/analytics/learn/privacy.html 

How can I disable the Google Analytics cookies?

To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.

If you wish to opt out, you can download and install the add-on from: https://tools.google.com/dlpage/gaoptout